Africa’s independent telecom clearinghouse and a full-service customer operations partner, built in Abuja.
Voixone was founded to solve a specific problem — UK and US businesses needed reliable, professional customer operations at a cost that made commercial sense, while African carriers needed a neutral, independent clearinghouse they could trust.
We started by building the infrastructure first. As Nigeria's independent telecom clearinghouse, we own and operate the network layer — giving our BPO clients a level of reliability pure-play outsourcers can't match
Today we operate across both verticals: carrier-grade telecom services for African operators, and 24/7 customer operations for growing businesses in the UK and US
We're building toward becoming West Africa's most trusted bridge between African operational capacity and international business standards
To deliver exceptional service experiences that consistently surpass expectations — through cutting-edge technology, innovation, and a customer-centric culture that sets new standards in telecommunications.
To be the most trusted interconnect and telecom mediation partner in Africa — building lasting relationships and driving progress in the communities we serve.
Everything we do is guided by five principles:
Five reasons UK, US, and African businesses trust Voixone to power their customer operations and telecom infrastructure.
Voixone operates as an independent clearinghouse, ensuring fair and unbiased traffic reconciliation between telecom operators. We eliminate conflicts of interest by providing a neutral platform for billing and settlement, driven by verified data and full transparency.
Voixone is fully licensed and operates in line with the Nigerian Communications Commission (NCC) regulations. Our systems and procedures adhere strictly to industry standards and national telecom policies — providing clients with peace of mind and ensuring audit readiness.
Voixone uses intelligent fraud detection tools to monitor irregular traffic patterns, SIM box fraud, bypass attempts, and other revenue threats. Our systems act in real time to block suspicious activity — protecting both operators and end users.
Voixone’s platform is designed to evolve with industry trends. We support VoIP, are IPv6-ready, and continuously update our systems to integrate new protocols — ensuring long-term compatibility and scalability for every client.
Our network is built on resilient infrastructure with redundancy at every level. We guarantee 99.999% uptime through Service Level Agreements (SLAs) — ensuring your services remain available and uninterrupted, even during high demand periods.
Address
2, Kamina Close, Off Aswan Street, Wuse Zone 3
FCT Abuja, Nigeria
info@voixone.com
Phone
+234 — available on contact
Voixone holds all required NCC licences for telecom operations in Nigeria and operates under the full regulatory framework of the Nigerian Communications Commission.
Get in touch and we’ll respond within 24 hours. No commitment required.
